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Frequently Asked Questions
What is your shipping Policy?
Shipping for your custom reproductions comes directly from our producer. They will drop ship your reproductions directly to you. Fortunately their rates are the best I've seen and something I cannot match from the studio.
If you purchase an original, I will ship it to you directly from my studio. In that case shipping costs are approximately 10% of the price of a painting (a 2500 painting costs 250 to ship). I ship through Fed Ex - I send work 3 day unless you need to receive it sooner than that. Paintings are either on stretcher bars or on birch panels. Either way they are shipped flat and double boxed for protection.
What is your Policy on Returns/Exchanges/Refunds?
I want you to be happy with your art. I give you a full 10 days to live with the art once you've received it. If you're not completely satisfied let me know and we'll find a way to exchange the piece for one that works better for you.
How can I keep up with your new work?
Please sign up for my newsletter. My Founder's Club always get's first 'dibs' on the originals. Some pieces are small and not offered as reproductions. These are often perfect gift items also so you'll want to be kept up to date.
In my newsletter I also offer small pieces not available on the website.
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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Reproductions and originals can be exchanged during the first 30 days. I want you to be completely satisfied. If there is damage from shipping, please notify me immediately upon receiving the work so I may help you resolve the problem through the fulfillment center - or the studio in case it's an original.
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Original paintings have all been made with paints and substrates that are intended to last over 100 years. Reproductions have also been created with pigments that have shown resilience for that period of time. Neither originals or reproductions are intended to hang in direct sunlight. They are intended to remain vibrant under normal interior conditions, using proper lighting.
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